Exceptional Carpet Cleaning

Exceptional Carpet Cleaning prides itself in delivering exceptional quality and service in textile and floor cleaning to clients in the greater Oklahoma City area. Unsurpassed in education and a passion for service, Exceptional Carpet Cleaning has been cleaning carpet, tile and grout, stone, wood floors, upholstery, and oriental rugs for almost 10 years.

Exceptional Carpet Cleaning was founded in 2005 by twin brothers, Tim and Jim Fain to compliment their house cleaning business. Born and raised in Oklahoma City, the identical twins got their degree in Fashion Merchandising at The Art Institute of Dallas. They went on to manage high end department stores and start their own retail business. This background prepared them for the service industry, as they became passionate about customer service and building client relationships that make customers feel more like family than consumers.

In 2007, Jim passed away suddenly and Exceptional Carpet Cleaning became its own entity, separated from the house cleaning service and started on a path to become the Gold Standard in the local carpet cleaning industry. Always driven to be the best, Tim sought out the very best education and training available. He now holds the distinction of being one of only 3 IICRC Master Textile Cleaners in the entire state of Oklahoma, the top level of certification available in the industry. He lives in Edmond with his wife Erica, an Edmond school teacher. They have 2 children, Taylor, a graduate student at OU and Parker, a junior at OSU. They attend Oklahoma City First Church of the Nazarene where Tim and Erica were married over 30 years ago.

Exceptional Carpet Cleaning follows a 12-step cleaning procedure that ensures that your carpet, flooring and textiles are cleaned safely and thoroughly. Its the extra attention to details that makes them unique, such as vacuuming the floor, mixing a unique cleaning agent to most effectively clean the soil found in your home, rinsing with a fresh water rinse to ensure no residue will be left behind, including all spot removal in the price quoted, and bringing in high powered air movers to start speed drying your carpet as soon as it is sparkling clean. If you aren't absolutely thrilled with the results, Exceptional Carpet Cleaning will return promptly and cheerfully to resolve any issues. A complete refund will be issued if you aren't absolutely thrilled with your experience! We don't promise that every spot or stain will come out as some stains can become permanent if left to become embedded in the fiber. But you have our promise that we will use state of the art products, techniques and equipment to deliver the best results possible. The absence of high pressure sales techniques or bait and switch pricing is a refreshing change for the industry. We treat our clients the way we would want our family members treated in their home. This means no arm twisting, wiping our feet when entering your home, using caution when pulling our hoses through your home and around corners, mopping up any footprints or drips from your hard flooring before we leave and providing you with a free professional spot remover upon completion of the job.

If you've been disappointed with your cleaners in the past, give us a try with a risk free cleaning!