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News and Tips / 7 posts found

Carpet Cleaning Dry Times

October 3, 2016 @ 11:19 PM
     How long should it take my carpets to dry after a professional cleaning? This is the most frequently asked question we get after "how much?" I've heard horror stories of inexpensive cleaners leaving carpets so wet that they remained damp for several days. It is our goal to have dry carpets in 4-8 hours after cleaning. Why so long and why such a time variable?       The reason our dry times vary is that every home and situation is different. Certain carpet fibers take longer to dry. Wool absorbs up to 30 percent of its weight…

Oriental Rug Cleaning- Why not clean it in my home?

April 27, 2015 @ 2:22 PM
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We get calls every day wanting to know about rug cleaning. The first question I ask of them is "Is it wool, silk or synthetic?" Many aren't sure and we refer them to the label that is on the back corner of most rugs. Synthetic rugs are usually made out of Olefin or Polypropylene but can also be made out of polyester or nylon. These are the same fibers used to make carpet. "Why does that matter?" "Cant you just clean it on my wood floor regardless of what they are made of ?" Because they are synthetic they are…

Tile and Grout Cleaning – How do we get it clean?

January 18, 2015 @ 7:26 PM
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People struggle to understand when they need to have their tile and grout professionally cleaned. Tile is relatively new in homes and therefore we don’t have a lot of experience maintaining it. Without professional cleaning, your only real options are to mop your tile with water or a cleaner. Over time, the soil left behind in the sandy grout lines begins to become more and more apparent. If you don’t believe me, look at your own grout. Compare the grout lines in corners, under cabinets and rugs, areas that receive very little foot traffic. Now look at the color of…

Pet Odor

January 15, 2015 @ 10:43 AM
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Noticing an conspicuous smell of pet urine lately? As warm weather approaches, pet odors that seemed to have disappeared in the winter have resurfaced with a vengeance! What is going on? This is a common occurrence and one that makes logical sense once you understand what urine is and how it works. Pet urine is comprised of waste material such as water, salt, fats and oils. Over time, the water evaporates leaving behind the heavier components. When this happens repeatedly, the salt content builds up in the carpet backing and even into the subfloor. As the humidity rises, the salt…

How can I find where that odor is coming from?

January 12, 2015 @ 7:18 PM
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My name is Tim Fain and I am the owner of Exceptional Carpet Cleaning. I am a IICRC certified Master Textile Cleaner, the highest level of education and training available in our industry. I mention this, not to brag, but to help you understand why the information offered in this blog is credible. Part of the certification process is becoming a certified Odor Control Technician as well as certified in Carpet Cleaning, Upholstery Cleaning, Repair and Reinstallation, Color Repair, Water Restoration and others. In the previous blog, we discussed why odor seems increase and decrease in intensity. We also discussed…

Floods and Water Damage, what you need to know!

January 9, 2015 @ 7:23 PM
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We have had an extremely wet spring this year in Oklahoma! While working various flood jobs this week I am compelled to write on what you need to know when your home or business floods. There are different causes of flooding. It can be a hot water heater, toilet overflow, broken pipe, a roof leak, water from heavy rains, overflow or runoff from a creek, river or even a storm drain. Not all water is alike. These different types of water damage require different treatment. Clean water is water that comes from a fresh water source. This is a pipe…

Carpet Cleaning – What to look for and why you will get what you pay for!

January 6, 2015 @ 7:30 PM
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I can always tell when I get a phone call from a customer who stumbled upon our website or listing in the phonebook. The first question they ask is “How much?” Not that it’s a bad question, it shouldn’t be the first question or the only question. When looking for a quality service provider such as a auto mechanic, heating and air company, or carpet cleaning, tile cleaning or oriental rug cleaner you want to know what sets them apart from their competition. Would you hire the cheapest hair stylist, surgeon or lawyer? Most of us would not! We would…